For bodyshops · Non-fault repairs

Your next three non-fault repairs, paid in full.

You carry on repairing cars the way you always have.

  • No factoring fee
  • Your estimate fee covered
  • Your invoice settled in 48 hours
  • QDOS handles the claim, the hire car and the paperwork
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Trusted by bodyshops since 2004 Members of the MGAA Funding powered by SMART
100%
Retail invoice
48hr
Invoice paid
£0
Cost to you

Remember when non-fault jobs walked through your door every week?

Those days are gone. The insurers get there first now. By the time a driver has pulled onto their drive after a shunt, their insurer has already rung them, booked them into a group repairer twenty miles away and put them in a courtesy car.

So you see one, maybe two non-fault jobs a quarter. And when one does come in, most bodyshops do one of two things with it.

Option one

It goes through the at-fault insurer, where write-off levels are high (they don't want you repairing the car). If it is repairable, your repair rates are reduced, parts discounts are applied, and payment terms are often 30–45 days plus.

Option two

Or they let it go, because the admin is not worth the hassle — and the work walks back out of the door.

The third option

Use QDOS, where our repair threshold is high, our labour rates are retail, no parts discounts apply, and payment is 100% (first three jobs) in 48 hours.

Pass the claim to QDOS. Keep the repair. And the profit.

QDOS is an accident management company, established since 2004. When one of your customers has been hit and it was not their fault, you refer them to us. QDOS confirms liability, arranges a like-for-like hire car so they stay mobile, funds and authorises the repair at your bodyshop, and recovers the whole cost from the at-fault insurer.

You repair the car on your premises, to your standards. You get paid your full invoice, in 48 hours. Your customer pays no excess, makes no claim on their own policy, and keeps their no-claims bonus.

One phone call from you. QDOS takes care of everything else.
Technicians repairing cars inside a working UK bodyshop, panels and tools mid-job

Why bodyshops are coming back to non-fault work

More money on every job

Insurance work greatly reduces your margin. QDOS pays retail labour rates and makes sure every job is costed properly and fairly, so you are paid what the work is actually worth — not what an insurer decides to allow.

More repairs, fewer write-offs

Insurers write off cars that could and should be repaired, and the bodyshop loses the job. QDOS works to a much higher repair-to-write-off threshold, so more vehicles are repaired. By you.

Paid in 48 hours

No ninety-day wait for an insurer to settle. QDOS funds the repair and pays your invoice within 48 hours of completion. On your first three jobs there is no factoring fee at all.

Nothing to set up, nothing to lose

No joining fee. No contract. No new software to learn. QDOS even covers the estimate fee on every successful job.

Your customer is looked after

No excess, no hit to their no-claims, a hire car on the drive, and their car repaired by you. When it is all sorted without a fuss, they remember who sent them to the right people.

Commission on every hire

When QDOS supplies the hire car, you earn on that too. QDOS pays a competitive commission on every hire it supplies over 5 days.

Business as usual. Leave non-fault to the experts.

Keep running your bodyshop exactly as you do now. When a non-fault comes in, one call hands QDOS the claim, the hire and the chasing.

Your introductory offer

For your first three non-fault repairs with QDOS

No catch, no factoring fee, no cost to you. Here is exactly what you get.

100% of your repair invoice, paid to you. No factoring fee deducted.
Your estimate fee covered by QDOS.
A replacement vehicle arranged for your customer.
Your invoice funded and paid within 48 hours.

Repair only is fine. You do not have to offer hire.

Click Here to Register Your Interest
The process

Four steps. You only do the first one.

  1. 01
    Your only job

    A non-fault customer comes in

    Someone has been hit and it was not their fault. You call us, or send us their details, and that is your job done.

  2. 02

    QDOS takes it from there

    QDOS confirms liability, gets an independent engineer to inspect the vehicle, arranges a hire car if it is needed, and authorises the repair at your bodyshop.

  3. 03

    You repair the car

    On your premises, to your standards, the way you always have.

  4. 04

    You get paid

    Your full invoice, within 48 hours. QDOS recovers the cost from the at-fault insurer, not from you and not from your customer.

Why you can trust us with your customers

QDOS have been operating in the accident management industry since 2004 — one of the longest established companies within the industry. Our bodyshop referral base covers the whole of the country.

48-hour payment terms Own hire fleet Independent engineers High repair threshold, less write-offs Experienced claims handlers High conversion rate
“We have used the services of QDOS Assistance for a number of years as our chosen partner. We find them friendly, professional and we know our clients are in good hands.”
Rachel Gow

The questions every owner asks us first

What's the catch?

There isn't one for you. QDOS makes its money by recovering the cost of the claim from the at-fault insurer, not from your invoice. That is why QDOS can pay you full retail and still cover your estimate fee. On your first three jobs there is no factoring fee at all.

Do I have to change how I work?

No. Keep repairing cars exactly as you do now. The only difference is one phone call when a non-fault customer comes in.

How and when do I get paid?

Your full invoice, paid within 48 hours of the repair being completed. For your first three jobs, that is 100% with no factoring fee deducted.

What about the estimate fee?

QDOS covers it on every successful job. You are not out of pocket for the assessment.

What does my customer actually get?

No excess to pay. No claim on their own insurance. No hit to their no-claims bonus. A like-for-like hire car so they stay mobile, and their car repaired by you. It is a better deal than going through their own insurer — and it came from you.

Do I have to offer a hire car?

No. Repair only is fine. If your customer needs to stay mobile QDOS will arrange the hire, and pays you a competitive commission on every hire supplied over 5 days, but it is not a condition.

Am I tied into a contract?

No. No contract, no minimum, no lock-in. Try us with one job and judge us on it.

What counts as a non-fault?

Your customer was hit and was not to blame — for example rear-ended, or hit by a driver who pulled out. QDOS confirms liability before anything goes ahead, so you are never left exposed.

What if the insurer would write the car off?

Fewer cars are written off with QDOS. Insurers write off vehicles that could and should be repaired, and the bodyshop loses the job when they do. QDOS works to a much higher repair-to-write-off threshold, so where a repair is viable it is authorised at your bodyshop.

Why you can trust QDOS

QDOS has been trading since 2004, is a member of the MGAA, and works through a nationwide audited repair network. Twenty years of bodyshops, brokers and dealerships trust QDOS with their customers.

No cost. No contract. No risk.

Try us with your next non-fault.

One job. No cost, no contract, no risk. If QDOS does not make it worth your while, you have lost nothing but a phone call.

Register your interest

Register to work with QDOS — three details and we will call you back within the hour.

No obligation. We will only use these details to call you back about your enquiry. See our privacy notice.

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